INTRODUCTION – WHO WE ARE is the online store for exhibition and distribution of products based in Greece. Before entering these online store and browsing this website, we invite them to consult the following terms and conditions that apply specifically to the use of the online store Make sure you agree to the following terms and conditions as further use and browsing of the above website implies your explicit and unconditional consent and consent to them. The sale of the products through the online store is carried out by the Greek company Manis I. – Natsiou H. OE with headquarters on March 25, 81 Ptolemaida 50200, Hellas and TIN 800336474 Tax Office: Ptolemaida. To contact the service department of the company, please call 2109525255 or send us an e-mail at
By entering you declare that you are an adult and have legal capacity, and you commit that you will not allow the use of your data by minors or persons legally incompetent. If such information is used, you are personally responsible. For this reason, please follow the basic rules of online security.
The website and the online store belong to the company with the name Mani I. – Natsiou H. OE with headquarters on March 25, 81 Ptolemaida 50200 and TIN 800336474 Tax Office: Ptolemaida. The contracts of the online store are made in the currency of € €, in Greek and English. By selecting a language, you automatically declare that you understand it (writing and reading). The use of the online store by minors or persons lacking legal capacity is prohibited.
By submitting your order, we consider that you have read, understood and agreed explicitly and unconditionally with the terms and conditions of operation of our online store, which are described in detail below, but also in the section Privacy Policy. If you do not agree to any of these terms and conditions, please contact us before proceeding with your order.
Staying and using the website after any changes have been previously published in the Terms of Use constitutes your binding acceptance of the updated Terms of Use. Any modification or change, of course, does not apply and does not affect the orders already placed for execution. Whenever the Terms of Use are no longer accepted by you, you should immediately stop using the website. reserves the right to temporarily or permanently suspend part or all of its services, without notice, at its sole discretion.
The online store, is committed to the quality, completeness and validity of the information provided on the website of both in terms of the exact data displayed and the services provided by its online store, under the reservation of any technical or typographical errors, which can not be predicted or have occurred unintentionally or interruptions of the website due to force majeure. Every effort is made to ensure that the available product colors are rendered in the best possible way, however they may differ on different types of devices and screens. The products that appear in the e-shop,, are immediately available for shipment from our headquarters. In case for any reason the availability of a product differs from the one displayed in the online store, guarantees the timely information of the final consumers about their non-availability.
After selecting and seeing in detail the products that interest you, add them to the basket. To take a quick preview of your cart or to complete the order, select the cart icon (top right of the screen, next to the main horizontal menu). In the vertical cart preview column that unfolds on the right side of the screen, you have the option to switch to the full cart view via the “show cart” button or proceed with the order completion process via the “cashier” button. On the order completion page you have the opportunity to complete your order as a visitor by filling in the required fields. Then, fill in the shipping details and billing details as requested and select the payment method you want by selecting the field that appears next to each payment method. Accept the terms of use and complete your order by selecting the “SEND ORDER” button that appears. Upon successful completion you will see a message on your screen that will give you the code of your order and will inform you of the e-mail address where you will be sent a preview of the order you just made.
For the convenience and service of all those who wish to buy from our online store, has the following alternative payment methods:
Payment by Credit, Debit and Prepaid Card (Visa, Mastercard, Maestro, Diners, Discover) accepts card payments, bank deposit and cash on delivery (only for Greece). If you choose debit / credit card payment, all credit cards are Visa, MasterCard, Maestro, Electron. Its online store transactions are protected by top online security systems. The credit, debit or prepaid card will be charged on the day of the start of the shipping process. has taken all necessary measures to secure its transactions through its cards and all holders of credit, debit and prepaid cards are subject to validity checks. The transaction for the approval of the payment is made with the cooperating bank Alpha Bank, which ensures the security of the transaction, with the most modern and certified encryption systems and the payment by credit card, is made through redirection to the secure payment environment of Alpha Bank. In our online store, no card or transaction data is stored, except for the reference to the transaction that took place.
Cash on Delivery (for Greece only)
Payment upon receipt of the order at its place (cash on delivery only for Greece) at the time you receive the products. Pay the transport employee by delivering her order at her place. In this case you will be charged 2.00 euros (including VAT 24%). According to law 4446 / 22-12-2016 article 69, orders over € 500 in cash will be delivered to the recipients, exclusively from the reception of ACS Courier stores, where payment will be made only by using a bank card and for the entire amount of the transaction. COD is valid as a payment method for amounts not exceeding 1500 euros.
If you choose to pay by debit / credit card Visa, Mastercard, Maestro, Diners, Discover are accepted cards. The transaction for the approval of the payment is made with the cooperating bank Alpha Bank, which ensures the security of the transaction with the most modern and certified encryption systems. In our online store, no card or transaction data is stored, except for the reference to the transaction that took place.
Payment without interest installments can be made only with credit cards type Visa, MasterCard, Maestro, Electron, issued by banks based in Greece.
There is the option of issuing a retail receipt or invoice. Invoice is issued to companies and freelancers, if they fill in the following information when ordering: company name, VAT number, Tax Office and profession for the self-employed. Check the correctness of your receipt or invoice before completing your order.
Payment Security
Manis I. – Natsiou H. OE does not have access to your bank details, and does not store information about your bank or your credit / debit card. Therefore please enter your payment details in every order you place with us.
Manis I. – Natsiou H. OE will not be liable for any damages or losses (direct or indirect) that exist to a member whose card is being used illegally or used in an unauthorized manner.
Manis I. – Natsiou H. OE is not responsible for any damage that may be caused to your computer equipment by viruses, worms, spyware, or the like during your connection to our website. Please make sure you have an anti-virus program, firewalls and other computer protection programs up to date.
All card payments are processed through Alpha Bank’s “Alpha e-Commerce” electronic payment platform and use TLS 1.2 encryption with 128-bit encryption protocol (Secure Sockets Layer – SSL). Encryption is a way of encrypting information until it reaches its intended recipient, who will be able to decrypt it using the appropriate key.
Execution of orders makes every effort to ensure that all orders are executed and shipped on the same day. Orders placed Friday after 15:00, Saturday and Sunday are shipped Monday – Tuesday. Saturdays, Sundays and official Greek holidays are excluded from working days.
For the delivery of your purchases we cooperate with recognized courier companies. Deliveries throughout Greece are made by Courier and the estimated delivery time within Greece is 1-3 working days. Estimated time is indicative and may vary on islands and remote areas.
Express shipments abroad are made by an international Courier company and are delivered in 2-6 working days. Estimated delivery time may vary in some countries.
Standard overseas shipments are made by Courier and are delivered in 8-11 working days. Estimated delivery time may vary in some countries.
Deliveries to mailboxes can not be made. is not responsible for delivery delays caused by weather conditions or other circumstances beyond its control.
When your order is sent, you receive an e-mail, with the bill of lading number and a link to monitor the status of your shipment on the site of the cooperating courier.
How to return
Purpose of Mani I. – Natsiou H. OE to which belongs is to be completely satisfied with your purchases. In any case, you have the right to withdraw, which is described in detail below, and to return the products if you follow the following procedure.
You have the right to withdraw from the contract of sale within an exclusive period of twenty (20) calendar days, from the day you or a third party designated by you received the products and you can choose between change of type or refund.
Within the above deadline you must inform the company, (either by sending an e-mail to the email address to which the order code will be mentioned, either by phone or by sending a letter to our address, for your decision to Withdrawal from the contract by sending a clear statement of withdrawal Your Retirement Statement must be completed with all the necessary information such as first and last name, email, contact phone number, order number, as well as anything else you want to describe as a comment . is not responsible for any loss. To understand that we only accept products purchased from our online store.
You have the right to return the products you bought, without having to tell us the reason why you want the products returned, within 20 days from the date you receive the products. Returns are only accepted if the products you wish to return are in the same condition in which you received them, along with the retail receipt or invoice. You are responsible for any reduction in the value of the products, which will result from your own improper handling. Upon receipt of the returned products, will check their status. The quality of the repackaging of the product is your responsibility.
In any case, we have the right to delay the return of the money, until we receive the products back and check their condition, which should be excellent, as it was when they were sent. reserves the right to refuse returns that are not authorized and / or are not sent in accordance with the terms of return stated and the instructions that accompany each order. In case of unapproved or unacceptable returns, the products will be returned to the shipping address of the original order.
Products can be changed with any other type. If you wish to change goods purchased from please contact us by e-mail at or by phone at +30 2463 503 505. Excluded are products belonging to special categories (eg will be mentioned on the product page).
Money return
Refunds are made immediately after the returned items are received and checked (1-3 working days). Refunds are only made to the original credit card or bank account used to pay for the order. Processing time varies depending on the bank and the type of credit card. In case the purchase has been made by cash on delivery, the amount of the refund will be deposited in a bank account indicated by the customer.
Refunds in case of payment by COD (valid only for Greece).
In case you paid by cash on delivery, in the Withdrawal Statement you must also fill in all the necessary information about the bank account (account number, IBAN of the same account and name of the beneficiary), to which you will be credited the money of the returned purchase and your refund will be made to the account number you will tell us.
SECURITY TERMS recognizes the importance of the issue of the security of your Personal Data and your electronic transactions, and takes all the necessary measures with the most modern and advanced methods, thus ensuring the maximum possible security. All information, which is related to your personal information and your transactions, is secure and confidential. The security of the online store of is achieved by the following methods:
Access to the systems of (servers) is controlled by a firewall, which allows the use of specific services by customers / users while prohibiting access to systems and databases with confidential data and information of the company.
Confidentiality is taken for granted. The same basic principles that govern traditional transactions apply in the case of e-commerce. All information transmitted by the user / member to is confidential and has taken all necessary measures to use them only to the extent deemed necessary in the context of the services provided. Some of the measures that have been taken are the following:
Only authorized employees have access to your transaction information and only when necessary, e.g. to process your applications. does not disclose the details of its customers and transactions, unless it has a written authorization from you or this is required by a court decision or decision of another public authority. In any case, the online store in no way discloses or publishes your personal data and information that you trust us. The personal data that you make available to us by registering as a member are used exclusively for the execution of your transactions.
The Website uses SSL protocol, for secure online commercial transactions. This encrypts all personal information so that it cannot be read or altered when transmitted over the Internet.
Cookies Policy
Our company adheres to a strict policy to protect the privacy of website visitors.
What are Cookies?
“Cookies” are small files with information that a website (specifically the web server – web server) stores on a user’s computer, so that every time the user logs on to the website, the latter retrieves this information and offers it to the user related services. A typical example of such information is the user’s preferences on a website, as they are stated by the user’s choices on that website (eg selection of specific “buttons”, searches, ads, etc.).
Cookies information
We use cookies on our website to manage logins, to provide personalized websites and to customize advertising and other content to reflect your particular needs and interests. Cookies can also be used to compile anonymous, aggregate statistics that allow us to understand how the public is using our website and help to improve its structure and content. We can not verify your personal identity from this information. You can modify your browser settings to reject some or all cookies. Be aware that some features are only available through the use of cookies and if you choose to opt out of cookies, these features may not be available.
Provide Consent to accept Cookies
By entering the main page of our website you are aware of a relevant note on the use of cookies, which is in a visible position and refers to this policy. In the event that you decide to browse the subpages of our website and once you have properly configured your web browser, you are free to provide your explicit and specific consent for this use. Otherwise, you are obliged to refrain from browsing our website or to disable the use of cookies in your browser settings.
How to disable the use of Cookies
In case you wish to enable or disable the use of cookies from the settings of your browser, depending on your browser visit the respective websites in order to be informed about the necessary actions.